Returns

Your satisfaction is important to us.  We allow returns and full credit for most products that are returned, shipping paid, within 20 days of purchase.  Please contact us at customerservice@treasuredfigurines.com to receive your Return Authorization Number BEFORE returning any parcel.  Shipments without return authorization may not be credited to your account.

Shipments refused from UPS will mean you will be subject to both original and return shipping costs, and may have additional handling costs.  Original and return shipping fees are not refundable.

COD returns cannot be accepted.

   Conditions:

·         Non-defective merchandise must be in its original shipping box and inner packaging material.   All packaging material must bear no markings or be otherwise defaced or damaged.  There will be a 20% re-stocking fee on all non-defective returned items. 

·         All merchandise damaged during shipment is covered by the shipper.  Immediately notify them directly.  Established procedures by UPS and USPS must be complied with or they may deny your claim.

Sales Tax 

Nevada state residents will be charged 7.34% sales tax.  All other states are exempt.

Billing

Because we use Address Verification (AVS), it is required that your Bill-to address is exactly the same as the address information on file with your card-issuing bank (Visa, MasterCard, American Express and Discover.)

Please also ensure that your email address is correct; in incorrect entry can delay or prevent your order from being processed.

Once your order has been placed, you can expect the charge on your credit card statement from treasuredfigurines.com in your next billing cycle.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to damages for loss of profits, data or other intangible losses, even if the owners of this site have been advised of the possibility of such damages, resulting from the use or the inability to use the products and/or services or any misuse of the products and/or services in a manner not in accordance with their intended use.

J.W. Stannard Windchimes

Incomparable Sound: 

Each bell is individually hand-tuned to ensure that every chime plays exactly the notes listed.  Protective nylon grommets are available on most chimes to minimize each cord's contact with each bell, increasing cord life by 700% and producing a clearer, cleaner sound.  The soft wood clapper ensures that you hear just the musical sounds without the harsh "clanking" of wood striking metal.  Chimes are hung so that each chime is struck in the precise location to achieve the desired sound.  The musical notes played by the chime are laser-engraved on the hard wood wind catcher.

Convenience: 

Removable hangers slip out to wrap around tree branches or any closed support.  Diamond Line(tm), the indestructible fiber used to tether satellites, holds most of the Stannard chimes together.  Magnetic clappers can "turn off" your chimes.  Just slide the clapper up and it will stick to the top of the frame.  Available on most chimes.

Durable Quality: 

Each bell is made of a specially developed metal alloy that will maintain the chime's perfect pitch and never rust.  The tops and wind catchers are made from weather-resistant hard woods, and hand-rubbed with three coats of marine varnish to preserve their natural luster.

Product Materials

• Alabastrite:  a stone-based material that can be intricately molded, producing great detail and will allow paint to adhere.  Items can be cleaned by dusting; however, they should not be washed with water as soluable paints are used.

• Patchwork Items:  Unique fabric or paper prints are applied to the surface of porcelain, dolomite or polyresin items.  After application, twelve layers of lacquer are added and the item is hand polished to a high gloss between each layer.

• Porcelain:  Fine ground white clay, molded and fired in an oven for eight hours at 1,200 degrees.  Products are painted with a glaze for a high gloss finish; an underglaze for a matte finish; or a bisque finish, which is a matte finish without glaze, and then fired again for six hours at 800 degrees.

• Bone China:  White clay mixed with bone ash.  Bone ash content must be at least 25% by U.S. guidelines.  The product is fired at 1,800 degrees.  The translucent material is finished with a glaze or underglass (matte); it is lighter, stronger and more expensive than porcelain.

• Jade Porcelain:  This is a type of porcelain is made with a finer clay than porcelain.  Usually no glaze, or a colorless glaze, is applied at the final firing to show off the very smooth surface and to preserve the translucency of the item.  An example of this is the high degree of translucency in a night light when lit.

• Stoneware:  White clay mixed with fine ground stone.  Working with stoneware demands great expertise and is, in fact, becoming a lost art.  Stoneware is safe to use in the microwave or a conventional oven.